Polk Portal is back online after temporary outage

UPDATE AUGUST 18, 7:12 P.M.

The Polk Portal is back online after a temporary outage Sunday evening while the vendor worked to resolve issues related to student financial aid and billing accounts. Student data will continue to be updated throughout the evening. All processes should be completed by midnight.

The College will continue to provide updates and thanks students for their patience.

ORIGINAL POST AUGUST AUGUST 18, 5:11 P.M.

A required software update that was pushed to the Polk Portal by the software developer on Wednesday, August 14, created an unforeseen service outage and resulted in errors in student financial aid and billing accounts. Polk State has been working with the vendor to resolve this significant issue. As such, the vendor will need to temporarily take down access to the Polk Portal on Sunday, August 18, from 6 – 7 p.m. to make corrections. The College will post updates and will notify students when the Polk Portal is back online.

The College will be postponing the drop for non-payment date which was originally scheduled for August 21. More information regarding the new date will be forthcoming.

The College appreciates students’ patience during this process.